Pain point · Data export & migration · Causes churn
Subscriber database unavailable after account closure
1 source thread · first seen 2024-05
Summary
After closing the account, Mailchimp did not allow the organization to back up its 20-year-old subscriber and recipient database, putting its records at risk of loss.
- Affects
- Iranian wildlife conservation organization
Evidence
Excerpts are copied word for word from the source; follow the link to read it in full.
“without allowing us to back up the 20-year-old database of subscribers and recipients”