Friction

Switching reason · Pricing & plans · Causes churn

High costs for large subscriber lists prompt self-hosting

1 source thread · first seen 2023-11

Summary

A newsletter team says Mailchimp and similar services are very expensive above 100,000 subscribers, so they host email themselves to save money despite the usability and maintenance burden.

Affects
Newsletter operators with more than 100,000 subscribers
Workaround
Host email themselves, accepting reduced usability and the need to maintain servers and deliverability.
Switched to or considered
Self-hosted email

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“most software (such as MailChimp) that provides the services we need is very expensive, especially if you have more than 100k subscribers”

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