Friction

Pain point · API & developer experience · Blocks work

Reporting API rejects ad hoc segments after upgrade

1 source thread · first seen 2026-10

Summary

After upgrading to Matomo 5.14.x, reporting API calls using ad hoc segments return an error unless each segment is first created in the Segment Editor. The reporter needs date-specific segments that change daily, making pre-creating them cumbersome.

Affects
Teams retrieving visitor data through the Reporting API
Workaround
Create each segment manually in the Segment Editor or programmatically with SegmentEditor.add, then wait for its data to be pre-processed.

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“after upgrading our Matomo from 5.13.0 to 5.14.1 this stopped working”

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