Friction

Pain point · Reporting & analytics · Blocks work

Conversions over-attributed to direct entry after payment provider redirect

1 source thread · first seen 2022-01

Summary

After redirecting to a third-party payment provider, the original channel is lost, so direct entry is greatly over-attributed compared with Google Analytics.

Affects
E-commerce site owners
Workaround
Referrer exclusions, which only recategorize to direct entry

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“As a result we are over attributing the channel”

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