Friction

Pain point · Setup & onboarding · Causes churn

Requiring a Google or Slack account is off-putting for self-hosters

3 source threads · first seen 2019-06 · last seen 2021-02

Summary

The user is interested in hosting Outline themselves but dislikes that their users must still sign in through Google or Slack, and expects this to scare many people off.

Affects
prospective self-hosters

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“I don't like the fact that you need a Google or Slack account”

“I am a bit disappointed that at almost 8k stars, the only way to authenticate is Slack”

“one thing is a real deal breaker: SSO with *google* or *slack*”

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