Friction

Pain point · Pricing & plans · Causes churn

Upgrade to 6.5.0 silently put installs on a 25-user limit tier

2 source threads · first seen 2023-12 · last seen 2023-12

Summary

Upgrading existing installations to 6.5.0 moved them to a new free tier with a user limit, which confused admins until they found how to switch back to the community plan.

Affects
self-hosting admins
Workaround
Uncheck some boxes to return to the community version

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“it caused a lot of confusion among Rocket users/admins”

“Now all of a sudden there is a user limit of 25!”

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