Friction

Pain point · Integrations · Blocks work

Video calling support weak and hard to integrate

4 source threads · first seen 2018-02 · last seen 2021-07

Summary

A self-hoster who otherwise finds Rocket.Chat easy to run says call support is weak because the WebRTC implementation is new and integrating BigBlueButton is difficult.

Affects
self-hosting admin

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“somewhat bad support for calls because their WebRTC implementation is still new”

“When a jitsi call is started the opposite side has neither a ringtone is played nor does it indicate that someone is calling”

“click to join button can't work always showing call already ended”

“Impossible to find the button anywhere. I can only use the Jitsi call feature”

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