Friction

Switching reason · Mobile · Causes churn

Unreliable notifications across devices drove team to Slack

1 source thread · first seen 2018-07

Summary

After trying several self-hosted chats including Rocket.Chat, a team gave up and moved to Slack because apps and notifications were not reliable on all devices.

Affects
small team
Switched to or considered
Slack

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“Most platforms couldn't reliably have message show up punctually on all platforms”

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