Friction

Pain point · Reporting & analytics · Blocks work

Email notification noise causes teams to tune out real issues

1 source thread · first seen 2016-02

Summary

Too many Sentry emails lead people to ignore genuine problems, especially for client-side JavaScript projects where grouping is less reliable and third-party code triggers one-off errors.

Affects
Teams with client-side JavaScript projects
Workaround
Tuning notification rules carefully.

Evidence

Excerpts are copied word for word from the source; follow the link to read it in full.

“Email noise can also be particularly troublesome for client-side JavaScript projects for which stack trace grouping is less reliable”

Report this item