Friction

Sentry

sentry.io · Observability and monitoring

Application error tracking and performance monitoring for developers.

66 items · 78 source threads · 2 source types · updated 2026-09

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Pain points 38

ItemAreaSeveritySupportLast seen
Self-hosted Sentry runs around 70 containers, hard to debug

A self-hosted Sentry deployment requires dozens of containers for what should be one piece of software, making debugging hard and annoying.

Affects: Sysadmin running self-hosted Sentry via Ansible

Self-hosting & upgradesBlocks work4 sources2026-08

“20 different components like Sentry self-hosted versions do”

“for some reason they think that having 70 containers running for what should amount to one piece of software is okay”

Transaction counts are zero in all projects after self-hosted upgrade

After upgrading a self-hosted instance through two versions, the number of transactions shows zero in all projects.

Affects: Self-hosted admin upgrading from 21.11.0 to 24.4.0

Self-hosting & upgradesCauses churn3 sources2026-01

“The current 25.6.1 is running fine, but impossible to start a 25.12.1”

“The number of transactions is zero in all projects after upgraded”

Number of Errors alert never fires although conditions are met

An alert defined on number of errors does not trigger even when conditions are clearly met in testing on a self-hosted version.

Affects: Self-hosted 25.8.0 admin

Reliability & bugsBlocks work3 sources2025-10

“it does not trigger any alert”

“The alert rule is not triggered”

Fresh pip install of Sentry 9 shows error with nowhere to find logs

After a clean install the user gets a generic error page and cannot find documented info on where logs are to diagnose it.

Affects: New self-hosted installer

Setup & onboardingCauses churn2 sources2019-04

“Fresh docker install gives internal server error on welcome page. cannot bypass”

“where i can find relevant inforamation about this error?”

Move to restrictive license seen as hurting Sentry's open source claims

A commenter objects that Sentry moved to a more restrictive license for revenue while still presenting the product as part of the free software movement.

Affects: Open source advocates

OtherAnnoyance2 sources2023-12

“But, you opted out. You did give up on open source”

“They feel that they can increase revenue with a more restrictive license, a business move that doesn't require this cathedral and bazaar white washing”

sentry-python clashed with ASGI, causing production memory leak

Affects: Python/Django developers using async ASGI

Reliability & bugsCauses churn1 source2021-06
Errors and traces live in disconnected tools, hampering root cause

Affects: Small dev team

Reporting & analyticsBlocks work1 source2026-05
Sentry browser telemetry blocks doing work with blockers on

Affects: Employee at a company using Sentry for backend metrics

Permissions & securityBlocks work1 source2026-02
Resolved in next release picks the wrong release, causing false regressions

Affects: iOS teams using release tracking

Reliability & bugsBlocks work1 source2025-04
Cron check-ins linked to the next day cause missed alerts

Affects: Teams using cron monitoring

Reliability & bugsBlocks work1 source2025-01
Regression does not sync status back to linked Jira issue

Affects: Teams syncing issue status with Jira

IntegrationsBlocks work1 source2024-05
Jira app cannot be installed for organisations in the EU region

Affects: EU-region organisations

IntegrationsBlocks work1 source2024-04
MS Teams alert action missing after completing integration setup

Affects: Teams users

IntegrationsBlocks work1 source2024-03
Google SSO setup page never loads in organization auth settings

Affects: Org admins setting up SSO

Setup & onboardingBlocks work1 source2024-02
New Sentry terms of service allow machine learning training use

Affects: Sentry customers

Permissions & securityBlocks work1 source2024-01
Data scrubbing replaces fields with [Filtered] with no explanation

Affects: Developers shaping log messages

Permissions & securityBlocks work1 source2023-11
User feedback dialog blocked when COOP/COEP headers are set

Affects: Web developers with cross-origin isolation

Reliability & bugsBlocks work1 source2023-05
Alert test notifications inconsistently create Jira issues

Affects: Teams using Jira Cloud integration

IntegrationsBlocks work1 source2023-03
Heroku integration instructions rely on a removed deployhooks add-on

Affects: Heroku users

IntegrationsBlocks work1 source2022-11
Self-hosted backup export and import does not work

Affects: Self-hosted admins migrating or backing up

Data export & migrationBlocks work1 source2022-07
GitLab integration token expires and breaks commit fetching

Affects: Teams using sentry.io with gitlab.com

IntegrationsBlocks work1 source2022-05
Self-hosted Sentry stops processing events weekly, queues grow

Affects: Team self-hosting Sentry with docker-compose for native app crash reporting

Self-hosting & upgradesBlocks work1 source2022-05
Source maps work for a while then suddenly stop working

Affects: Web teams using webpack source maps

Reliability & bugsBlocks work1 source2021-02
Webhooks do not fire for a Flutter project

Affects: Multi-platform teams using webhooks

Reliability & bugsBlocks work1 source2020-12
JavaScript loader script is a no-op warning stub on-prem

Affects: On-prem Sentry users adopting the JS loader

DocumentationBlocks work1 source2020-11
GitHub integration does not register as installed in Sentry
IntegrationsBlocks work1 source2018-09
Slack integration OAuth fails on self-hosted install

Affects: Self-hosted Sentry admin

IntegrationsBlocks work1 source2018-07
Slack integration cannot connect to private channels

Affects: Teams using private Slack channels

IntegrationsBlocks work1 source2018-04
Rate limiting has no effect after upgrading past 8.13.0

Affects: Self-hosted admins

Reliability & bugsBlocks work1 source2017-04
Sentry supports only TLS for SMTP, not SSL, and does not document it

Affects: Self-hosted admins configuring email

DocumentationBlocks work1 source2016-10
Email notification noise causes teams to tune out real issues

Affects: Teams with client-side JavaScript projects

Reporting & analyticsBlocks work1 source2016-02
captureMessage events get a title different from the message

Affects: React Native and other SDK users

Reliability & bugsAnnoyance1 source2025-02
Replay shows the error before the touch event that caused it

Affects: React Native teams using Session Replay

Reporting & analyticsAnnoyance1 source2024-06
New Slack issue alerts take up much more screen space

Affects: Slack alert channel users

CustomizationAnnoyance1 source2024-02
Delete and discard feature fails about half the time self-hosted

Affects: Self-hosted 23.8.0 users

Reliability & bugsAnnoyance1 source2023-09
Native crash events poorly deduplicated, stack traces vary by platform

Affects: Developers of native desktop applications

Reliability & bugsAnnoyance1 source2022-05
Release cannot be deleted after its issues were removed
Reliability & bugsAnnoyance1 source2017-07
Large Python integers are truncated in the UI

Affects: Python app developers

Reliability & bugsAnnoyance1 source2017-06

Top 5 shown with evidence. The rest are listed by title; open any item for its evidence.

Feature requests 24

ItemAreaSeveritySupportLast seen
Global Slack integration breaks Discord's Slack-compatible webhooks

The new global integration uses Slack's OAuth API rather than webhooks, so an existing Discord setup using Slack-compatible webhooks no longer fits.

Affects: Teams using Discord for alerts

IntegrationsBlocks work4 sources2023-05

“More and more business have moved to google chat... So having a native integration would be usefull”

“it seems the best I can get are some really anemic webhook notifications”

Ingest Reporting API (Reporting-Endpoints) reports

The user asks whether Sentry will ingest and display reports from Chrome's newer Reporting API for CSP violations.

Affects: Web security teams

IntegrationsAnnoyance2 sources2022-09

“Is Sentry considering supporting this? Having a way to ingest and display these reports?”

“It would be awesome if Sentry supported CSP violation reports, making it super easy for Sentry users to identify and track CSP violations”

No way to delete logs individually or in bulk

Logs cannot be deleted from Sentry; in extreme cases the only option is deleting the whole project.

Data export & migrationBlocks work1 source2025-10

“It is currently not possible to delete logs from Sentry, either individually or in bulk”

Perforce source control integration

Game and other studios use Perforce, so features such as suggested owners and source snippets are unavailable without a Perforce integration.

Affects: Software and game studios using Perforce

IntegrationsBlocks work1 source2024-04

“We, and a lot of other software development studios, use Perforce for source control management”

Split release health statistics by OS or browser

A game studio shipping iOS and Android builds under one project cannot compare crash-free rates by OS because release health lacks OS filtering.

Affects: Game studio shipping iOS and Android under one project

Reporting & analyticsBlocks work1 source2023-10

“A way to filter the release health data by OS”

Restrict the Jira Cloud app to specific Jira projects

Affects: Commercial customer using Jira Cloud

IntegrationsBlocks work1 source2023-03
Support exception groups such as AggregateException

Affects: Developers using async and aggregate errors

Reporting & analyticsBlocks work1 source2022-08
Alert rules shared across about 100 projects

Affects: Admin of an on-premises instance with ~100 projects

CustomizationBlocks work1 source2021-11
Crash reports in Sentry lack context to debug macOS Swift crashes

Affects: Indie macOS app developer

Reporting & analyticsBlocks work1 source2021-09
Integrate on-prem Sentry with on-prem Azure DevOps Server

Affects: Companies running in-house data centers

IntegrationsBlocks work1 source2020-09
Mention a Slack user or user group in alerts

Affects: Teams with on-call rotations in Slack

IntegrationsBlocks work1 source2020-06
Support OIDC or OAuth 2.0 single sign-on for self-hosted

Affects: Self-hosting organisations needing internal SSO

Permissions & securityBlocks work1 source2020-03
Show only events matching the filter in Issues list counts

Affects: Mobile app teams releasing new versions

Reporting & analyticsBlocks work1 source2019-10
Support GitLab or generic Git repos for release commits

Affects: Teams using GitLab

IntegrationsBlocks work1 source2017-06
Seer autofix for Bitbucket repositories

Affects: Bitbucket users

IntegrationsAnnoyance1 source2025-05
Embeddable URLs for dashboard widgets and saved queries

Affects: Teams building cross-tool dashboards

IntegrationsAnnoyance1 source2023-10
Dynamic fields when Sentry auto-creates Jira tasks

Affects: Teams using Jira alert actions

IntegrationsAnnoyance1 source2023-05
Export or embed Session Replays in Jira, Asana, Linear

Affects: Teams tracking work in Jira, Asana, Linear

Data export & migrationAnnoyance1 source2023-02
Inbound filters based on tag values
CustomizationAnnoyance1 source2020-12
Default rate limit applied to all projects

Affects: Self-hosted admins

CustomizationAnnoyance1 source2020-05
Ignore an issue only in a specific environment

Affects: Developers with a recurring build-process error

CustomizationAnnoyance1 source2019-03
Alert rule condition for new user feedback

Affects: Sentry users who collect user feedback

Reporting & analyticsAnnoyance1 source2017-03
Search bar cannot exclude events or use OR
UI & usabilityAnnoyance1 source2016-02
Keyboard shortcuts for navigating and closing events
UI & usabilityAnnoyance1 source2013-02

Top 5 shown with evidence. The rest are listed by title; open any item for its evidence.

Workarounds 3

ItemAreaSeveritySupportLast seen
Self-hosted default SeaweedFS storage fails under concurrent writes

The default SeaweedFS object storage in an on-prem Sentry setup kept failing under concurrent writes, so the user swapped it for Garage, which worked reliably.

Affects: Teams running Sentry on-prem

Self-hosting & upgradesBlocks work2 sources2026-09

“I had to swap out their default SeaweedFS setup for Garage because the former kept failing under concurrent writes”

“just last week I diagnosed issues with SeaweedFS failing under concurrent writes when backing Sentry and could swap it out for Garage in a day”

Sentry lacked mobile crash support, team built a custom processor

At the time the author's company needed mobile crash reporting, Sentry did not support it, so they built their own processor and SDKs that forward events to an on-prem Sentry.

Affects: Large company with in-house mobile crash reporting

OtherBlocks work1 source2019-06

“At the time, Sentry didn't really support mobile error reporting”

React Native needs custom scripts to upload source maps to Sentry

Crash reporting in a React Native app only became usable after wiring up sentry.io and writing custom build scripts to upload source maps for readable JavaScript errors.

Affects: Mobile teams building React Native apps

Setup & onboardingBlocks work1 source2017-03

“we finally got it working with sentry.io and some custom build scripts to upload source maps so we could get decent JS error reports”

Switching reasons 1

ItemAreaSeveritySupportLast seen
Paying $800 for Sentry plus New Relic still left a bug hard to find

The author spent two days finding a locking bug while paying a high bill for Sentry and another for New Relic. They stopped paying for both and built their own tool.

Affects: Small team supporting customers with power users

Pricing & plansCauses churn1 source2026-05

“I had to pay $800 for Sentry and a bit more for New Relic”