ClickUp vs Jira: what their users struggle with
Not a verdict and not a star rating: the problems users of ClickUp and Jira describe in public, side by side, each one linked to its source (as of 2026-10-15).
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| ClickUp | Jira | |
|---|---|---|
| Recent reports compared | 24 | 72 |
| Themes compared | 12 | 53 |
| Public source threads | 30 | 154 |
| Pain points | 20 | 54 |
| Feature requests | 0 | 5 |
| Workarounds | 1 | 4 |
| Switching reasons | 3 | 9 |
| Reports rated “Causes churn” | 2 | 6 |
Every count in this table is of open reports in the recent window (ClickUp since 2023-10, Jira since 2023-10); older and fixed reports are not counted. The counts measure how much public discussion exists for each product, not which is better: a popular tool collects more reports.
Problems mostly raised about ClickUp
- Upgrade prompts for features outside the plan · Pricing & plans · Annoyance
Problems mostly raised about Jira
- Time-consuming Jira configuration · Customization · Annoyance
- Work information scattered across tools · Collaboration · Annoyance
- Data lost during Jira migration · Data export & migration · Blocks work
- Using Jira outside its intended use case exposes limitations and adds cost · Pricing & plans · Annoyance
- Jira requires a separate SSO login · Setup & onboarding · Annoyance
Go further
Open ClickUp and Jira in the compare tool to filter by area and severity, ClickUp alternatives, Jira alternatives, or the state of project and issue tracking.
How the data is built. A theme is a group of reports about the same problem; unique means not matched to a theme on the other product.