Extreme slowness may lead the team to leave Jira → GitLab Issues
“I moved to a company that used Shortcut (formerly Clubhouse) and it was crazy fast!”
Jira alternatives: where its users went, and why they left
Jira (atlassian.com) has 72 sourced reports on Friction, drawn from 154 public source threads (as of 2026-10-15), 26 of them describing a move away. This page reads them for one question: if you are leaving Jira, what do its users say they moved to, and what pushed them out?
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Where Jira users say they went
Switching reports that name a destination. A count is the number of reports naming it, not a market share: Friction only holds what people say in public.
| Named alternative | Reports naming it | Newest report |
|---|---|---|
| Linear | 5 | 2026 |
| GitHub Issues | 2 | 2026 |
| GitLab Issues | 2 | 2024 |
| Plane (compare) | 1 | 2025 |
| Obsidian with the Tasks plugin | 1 | 2025 |
| Azure DevOps | 1 | 2024 |
| GitHub Projects | 1 | 2023 |
| Shortcut | 1 | 2022 |
In their words
“my company was moving off Jira”
Team left Jira because GitHub integration caused hassle → GitHub Issues
“The integration of the two wasn't great so we switched to GitHub issues and kicked Jira to the curb”
Jira's annual price was unacceptable → Plane
“Jira wanting 26k per year, per customer we have was unacceptable”
What pushes people away from Jira
The most-reported open problems, worst severity first. Each links to the item with its source.
Jira is consistently slow across many parts of the product · Performance · Blocks work · 5 people
“And sometimes you hit the combos of such unoptimized operations and have to wait minutes for the program to respond”
Jira tags become useless when an instance is deleted · Data export & migration · Blocks work
“Now all those JIRA tags are entirely useless”
Jira feels overly complicated · UI & usability · Annoyance · 2 people
“Now, historically i have been quite critical of Jira - because its always felt so complicated for me”
Jira configuration can be controlled by disengaged administrators · Customization · Annoyance
“the power to actually configure it to be sane is always reserved by a few people who don't want to bother”
Using Jira outside its intended use case exposes limitations and adds cost · Pricing & plans · Annoyance
“its limitations become glaringly obvious”
Other project and issue tracking tools on Friction, and what their users struggle with
Switching trades one set of problems for another. The same evidence, for each tool Friction covers in this category:
ClickUp
24 reports · 30 source threads · most-discussed area: Performance
Plane
19 reports · 62 source threads · most-discussed area: Customization
Asana
16 reports · 92 source threads · most-discussed area: UI & usability
Counts and reports reflect people who post in public (developers and technical buyers are over-represented). A tool with fewer reports is not a better tool; it may only be discussed less. How the data is built.