listmonk vs Mailchimp: what their users struggle with
Not a verdict and not a star rating: the problems users of listmonk and Mailchimp describe in public, side by side, each one linked to its source (as of 2026-10-15).
Get started free with your email Open listmonk on Friction
| listmonk | Mailchimp | |
|---|---|---|
| Recent reports compared | 11 | 23 |
| Themes compared | 11 | 15 |
| Public source threads | 64 | 98 |
| Pain points | 3 | 15 |
| Feature requests | 6 | 1 |
| Workarounds | 1 | 0 |
| Switching reasons | 1 | 7 |
| Reports rated “Causes churn” | 0 | 2 |
Every count in this table is of open reports in the recent window (listmonk since 2022-10, Mailchimp since 2023-10); older and fixed reports are not counted. The counts measure how much public discussion exists for each product, not which is better: a popular tool collects more reports.
Problems mostly raised about listmonk
- No multitenancy forces one listmonk instance per domain · Self-hosting & upgrades · Annoyance
- Self-hosted tools add update, monitoring and backup workload · Self-hosting & upgrades · Annoyance
- Sorting the Lists page by Subscribers throws a database error · Reliability & bugs · Blocks work
Problems mostly raised about Mailchimp
- Mailchimp pricing is too high · Pricing & plans · Annoyance
- Mailchimp takes extensive training for volunteers · UI & usability · Annoyance
- Account closed without warning based on country · Other · Blocks work
- Template editor bugs break designs · Reliability & bugs · Blocks work
- No passkey or security-key protection against phishing · Permissions & security · Annoyance
Go further
Open listmonk and Mailchimp in the compare tool to filter by area and severity, listmonk alternatives, Mailchimp alternatives, or the state of email and marketing.
How the data is built. A theme is a group of reports about the same problem; unique means not matched to a theme on the other product.