Mixpanel

The author says Mixpanel can cost as much as Segment for a comparable event volume, and recommends looking for an alternative.

The commenter observes that Art.sy loads slowly and questions whether Mixpanel and other analytics tools need to run on every click, given API calls taking 1–4 seconds. The post does not establish that Mixpanel is the cause.

A founder says Mixpanel was the most expensive SaaS product in their stack and cost more than their hosting bill at about 30,000 users.

Affects: Founder

The author says Mixpanel had stolen usernames and passwords, making it unsuitable for a privacy-focused alternatives list.

A report cited in the thread says Mixpanel continued to capture passwords on some sites even after the code was patched, creating a risk of credential exposure.

Affects: Users of websites running Mixpanel scripts

A prospective user wants scatter plots of events at their exact occurrence times and more control over how dashboard data is grouped, such as hourly grouping in a three-day view.

Affects: Prospective users

The user asks for a way to view all instances of a particular event in a selected time period as a table, including their properties and exact timestamps.

Affects: Prospective users

Moving between Facebook Analytics, Google, and Mixpanel required code changes throughout the project. The user wants an abstraction layer that lets them change analytics backends without those changes.

Affects: Developers integrating analytics

A user in Brazil asks Mixpanel to offer prices adjusted to local currencies. BRL devaluation against the US dollar has made the service prohibitively expensive for them.

Affects: A customer in Brazil

The commenter wants an easy way to pull existing Mixpanel user profiles and perform cohort analysis on them.

Using Mixpanel’s SDK makes it harder to switch analytics vendors. Segment is presented as a way to write events once and choose where to send them later.

To reduce the impact of Mixpanel tracking outages, the commenter suggests serving the JavaScript from a more reliable CDN and making calls asynchronous or fire-and-forget. They note that self-hosting the script would not fix unresponsive API endpoints.

To limit Mixpanel fees relative to app revenue, the commenter considers sampling event calls, such as selecting them based on Facebook ID.

Affects: Facebook app developers

The author uses ExceptionHub instead of relying on Mixpanel for JavaScript error logging because it provides better tracebacks, filtering, and related-error tracking. Mixpanel's window.onerror approach lacks useful information, while ExceptionHub is paid.

After upgrading, the team found its monthly event allowance had dropped from 20 million to 10,000. Matching the free tier's event volume would cost $2,289 per month, so they cancelled the paid plan and moved on to seek alternatives.

Affects: Product analytics team

A small startup switched to GraphJSON after a significant dashboard bug and other persistent bugs went unresolved for months. The author reports completing the migration and finding feature parity for their use case.

Affects: Small startup

The user stopped using Mixpanel because the paid plan felt too costly for the amount of data they needed. They chose a combination of Google Analytics and other tools instead.

Affects: Free Mixpanel user

The founder says they switched solutions while looking for a setup that provided both Facebook attribution data and user behavior analytics, but had not found a satisfactory combination.

Affects: Founder

The author says Mixpanel and other analytics tools lacked the privacy and simplicity they wanted, including because they did not want user tracking or a range of additional features. They built Fugu to meet those preferences.