Product analytics: what users struggle with, 2026
73 sourced reports about 3 product analytics products, gathered from public posts and linked to where each was said. The most-discussed problem area is Reporting & analytics (45 items across the category). 10 items, across all dates, describe leaving one of these tools.
Get started free with your email Open Umami on Friction
The category at a glance
| Product | Reports | Themes | Source threads | Most-discussed area |
|---|---|---|---|---|
| Umami | 30 | 28 | 87 | Reliability & bugs |
| PostHog | 24 | 24 | 77 | Reporting & analytics |
| Matomo | 19 | 19 | 69 | Reporting & analytics |
Problem areas, ranked by number of items
Items of every date, including older ones outside the recent window the report counts above use.
| Area | Items | Umami | PostHog | Matomo |
|---|---|---|---|---|
| Reporting & analytics | 45 | 11 | 11 | 23 |
| Reliability & bugs | 29 | 17 | 4 | 8 |
| Self-hosting & upgrades | 21 | 8 | 5 | 8 |
| UI & usability | 20 | 3 | 10 | 7 |
| Permissions & security | 14 | 5 | 3 | 6 |
| Performance | 14 | 2 | 6 | 6 |
| Customization | 13 | 4 | 8 | 1 |
| Integrations | 11 | 3 | 8 | 0 |
Read the products
- Umami problems and requests · Umami alternatives
- PostHog problems and requests · PostHog alternatives
- Matomo problems and requests · Matomo alternatives
Side by side
Method and limits
Reports come from public Hacker News comments and public issues of vendors' open-source repositories; each was extracted into a structured item, and each links to its source. A report counts once per product, however many people agreed. Open-source and developer-facing products are over-represented because that is where public discussion happens; counts show how much is said, not which tool is better. Full method and sources.
Cite as: Friction, “Product analytics: what users struggle with, 2026”, https://friction.grain64.com/state-of/product-analytics/, data as of 2026-10-15.