Umami
umami.is · Product analytics
Simple, privacy-focused open-source web analytics.
51 items · 71 source threads · 2 source types · updated 2026-03
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Pain points 30
| Item | Area | Severity | Support | Last seen |
|---|---|---|---|---|
| Fresh install fails at prisma migration with missing BIN_TO_UUID function On a fresh MySQL deployment, the 05_add_visit_id migration fails, blocking all further migrations and startup. Affects: self-hoster on MySQL |
Self-hosting & upgrades | Causes churn | 6 sources | 2025-05 |
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| Docker container will not start in v1.33 because npm-run-all is missing After updating to release 1.33 the Docker container fails to boot because npm-run-all cannot be found. Affects: docker self-hoster |
Reliability & bugs | Blocks work | 4 sources | 2025-05 |
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| Dashboard crashes with a formatjs missing id error The user cannot open the Umami dashboard at all because a client-side formatjs error is thrown. Affects: self-hoster |
Reliability & bugs | Blocks work | 4 sources | 2023-07 |
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| Session duration counts single long page views as bounces The user dislikes how analytics tools including Umami compute session duration: visitors who read one long article and leave count as a bounce, so duration cannot be measured for such sites. Affects: publisher of long articles |
Reporting & analytics | Blocks work | 3 sources | 2025-02 |
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| Custom date ranges and Last 24h shift data by five hours In v3.0.1 the Last 24 hours and custom ranges shift timestamps by the timezone offset, so valid events fall outside the window; Realtime is correct and a UTC setting did not help. Affects: self-hoster in a non-UTC timezone |
Reliability & bugs | Blocks work | 2 sources | 2025-11 |
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| Heroku build fails at check-db because the Prisma query ignores SSL Affects: Heroku deployer |
Self-hosting & upgrades | Blocks work | 2 sources | 2025-11 |
| Event data page empty after upgrading to 2.4.0 Affects: self-hoster on Postgres |
Reliability & bugs | Blocks work | 2 sources | 2024-06 |
| Large date-range requests time out on serverless hosting Affects: serverless deployers with large sites |
Performance | Blocks work | 2 sources | 2024-01 |
| Custom tracker script name fails to proxy Affects: docker self-hoster |
Customization | Blocks work | 2 sources | 2023-08 |
| Umami crashes with SIGSEGV on arm64 Affects: arm64 self-hoster |
Reliability & bugs | Blocks work | 2 sources | 2023-04 |
| No analytics shown for any site after upgrading to 1.39.1 Affects: Supabase and Vercel deployer |
Reliability & bugs | Causes churn | 1 source | 2022-10 |
| Umami Links scans only recorded when a referrer is present Affects: user tracking QR code scans |
Reliability & bugs | Blocks work | 1 source | 2026-01 |
| v3 removed the all-sites dashboard overview Affects: multi-site owner |
UI & usability | Blocks work | 1 source | 2026-01 |
| Claims GDPR compliance but fingerprints users with no obvious opt-out Affects: self-hoster |
Permissions & security | Blocks work | 1 source | 2025-05 |
| Team page returns raw tracker javascript instead of the page Affects: new team creator |
Collaboration | Blocks work | 1 source | 2024-07 |
| Referrer from Google is lost in the tracking request | Reliability & bugs | Blocks work | 1 source | 2024-05 |
| Supabase pgbouncer deprecation breaks the connection string Affects: Vercel/Netlify with Supabase deployer |
Integrations | Blocks work | 1 source | 2024-01 |
| Websites page is blank after installing v2.7.0 Affects: docker self-hoster |
Reliability & bugs | Blocks work | 1 source | 2023-09 |
| v1 to v2 migration tool fails on Postgres Affects: Postgres self-hoster |
Data export & migration | Blocks work | 1 source | 2023-04 |
| No way to retrieve custom event data via API or dashboard Affects: developer using the tracker API |
API & developer experience | Blocks work | 1 source | 2023-04 |
| Umami stops running every few days with 500 errors Affects: self-hoster using pm2 and nginx |
Reliability & bugs | Blocks work | 1 source | 2022-10 |
| Production build runs out of memory on shared hosting Affects: shared-hosting self-hoster |
Self-hosting & upgrades | Blocks work | 1 source | 2022-09 |
| Dashboard reloads every 3 seconds and is unusable Affects: Railway self-hoster |
Reliability & bugs | Blocks work | 1 source | 2022-07 |
| Website charts break after updating to v1.34.0 | Reliability & bugs | Blocks work | 1 source | 2022-07 |
| Dashboard shows 403 Login is disabled after upgrading to 1.32.0 Affects: Vercel deployer |
Reliability & bugs | Blocks work | 1 source | 2022-06 |
| Build fails with ERR_REQUIRE_ESM following the install tutorial Affects: new self-hoster |
Setup & onboarding | Blocks work | 1 source | 2021-06 |
| Lacks GA features such as returning visitors | Reporting & analytics | Blocks work | 1 source | 2020-10 |
| Too many connections error when loading the dashboard on Heroku Postgres Affects: Heroku Postgres user |
Performance | Blocks work | 1 source | 2020-09 |
| Team and user management is weaker than in Matomo Affects: team migrating from Matomo |
Collaboration | Annoyance | 1 source | 2025-02 |
| Map shows disputed territories offensively Affects: users from affected regions |
UI & usability | Annoyance | 1 source | 2021-03 |
Top 5 shown with evidence. The rest are listed by title; open any item for its evidence.
Feature requests 16
| Item | Area | Severity | Support | Last seen |
|---|---|---|---|---|
| Import feature exists in Umami Cloud but not in open-source version Commenter highlights that the cloud version has an import feature that the self-hosted open-source version lacks, which matters when migrating from another analytics tool. Affects: self-hoster migrating from Matomo |
Data export & migration | Blocks work | 2 sources | 2025-12 |
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| Wants bot and crawler traffic to be trackable on a heavily crawled site A user running a large site that bots crawl heavily would like Umami to track bot traffic so they can monitor it more closely. Affects: operator of a 10m-page site |
Reporting & analytics | Blocks work | 2 sources | 2025-11 |
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| Support external auth (OIDC/LDAP) for self-hosted Umami A self-hoster wants Umami to integrate with OIDC or a reverse-proxy auth check instead of its own non-bypassable login, so access can be managed in one place. Affects: self-hoster with shared auth service |
Permissions & security | Blocks work | 2 sources | 2025-01 |
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| Use Cloudflare location headers for city and region The requester wants Umami to read Cloudflare's visitor location headers to show cities and regions. Affects: Cloudflare user |
Integrations | Annoyance | 2 sources | 2023-08 |
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| Publish a docker image variant with a base path for subpath hosting BASE_PATH is build-time only, so deploying Umami under a subpath requires maintaining a custom image rebuilt each release. Affects: self-hoster behind reverse proxy |
Self-hosting & upgrades | Blocks work | 1 source | 2026-03 |
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| Filter statistics by hostname across subdomains Affects: owner of multi-subdomain system |
Reporting & analytics | Blocks work | 1 source | 2024-04 |
| Filter URLs by pattern such as blog paths Affects: content site owner |
Reporting & analytics | Blocks work | 1 source | 2023-06 |
| Document v1 to v2 migration for the docker-compose setup Affects: docker-compose self-hoster |
Documentation | Blocks work | 1 source | 2023-04 |
| Configurable data retention period with automatic deletion Affects: evaluator in European jurisdiction |
Permissions & security | Blocks work | 1 source | 2022-07 |
| Allow different target domain for Links | Customization | Annoyance | 1 source | 2025-12 |
| Add heatmaps so solo founders avoid costly add-on tools Affects: solopreneur |
Reporting & analytics | Annoyance | 1 source | 2025-03 |
| Clarity needed on ClickHouse integration and migration path Affects: team evaluating scale |
Data export & migration | Annoyance | 1 source | 2025-02 |
| Publish the tracker as an npm package with typed init API Affects: JS and TypeScript developer |
API & developer experience | Annoyance | 1 source | 2024-06 |
| Hourly aggregation for ranges beyond the last 24 hours | Reporting & analytics | Annoyance | 1 source | 2024-05 |
| Ignore own visits based on a dynamic DNS hostname Affects: site owner with dynamic IP |
Customization | Annoyance | 1 source | 2022-05 |
| Installation docs should state backend platform requirements | Documentation | Annoyance | 1 source | 2020-08 |
Top 5 shown with evidence. The rest are listed by title; open any item for its evidence.
Workarounds 2
| Item | Area | Severity | Support | Last seen |
|---|---|---|---|---|
| Cannot self-host Umami on a homelab with no public exposure A homelab user without public internet exposure cannot self-host Umami because it has to receive tracker requests from the internet, so they use a hosted pod instead. Affects: homelab self-hoster |
Self-hosting & upgrades | Annoyance | 1 source | 2026-01 |
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| Tracker blocked by adblockers unless served from a subdomain A government digital lead notes that self-hosted Umami avoids adblocker blocking by being loaded under a subdomain, unlike most SaaS analytics. Affects: government digital service |
Setup & onboarding | Annoyance | 1 source | 2021-06 |
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Switching reasons 3
| Item | Area | Severity | Support | Last seen |
|---|---|---|---|---|
| Cloud-first pivot hides self-hosting on the website A former user left Umami because after a pivot to cloud-first, self-hosting is no longer visible on the front page or mentioned on the pricing page. Affects: self-hoster |
Self-hosting & upgrades | Causes churn | 1 source | 2025-12 |
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| Dropped Umami after a Next.js CVE led to a compromised server After a server was compromised through a disclosed Next.js vulnerability, the author stopped running Umami even though the issue was patched, because it is built on Next.js. Affects: self-hoster |
Permissions & security | Causes churn | 1 source | 2025-12 |
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| Considering leaving Umami over a release that broke the site details page A current user is considering switching to Plausible because of Umami's weak development quality, citing the site details page being broken for several days. |
Reliability & bugs | Causes churn | 1 source | 2024-07 |
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