Friction

Umami alternatives: where its users went, and why they left

Umami (umami.is) has 30 sourced reports on Friction, drawn from 87 public source threads (as of 2026-10-15), 3 of them describing a move away. This page reads them for one question: if you are leaving Umami, what do its users say they moved to, and what pushed them out?

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Where Umami users say they went

Switching reports that name a destination. A count is the number of reports naming it, not a market share: Friction only holds what people say in public.

Named alternativeReports naming itNewest report
Plausible22024
PikaPods12026
Hotjar12025

In their words

Cloud-first pivot hides self-hosting on the website

“now you can't even find what you can self-host it on the front page!”

Dropped Umami after a Next.js CVE led to a compromised server

“The CVE was disclosed, they patched it, but I’m not running Next.js-based analytics anymore”

Considering leaving Umami over a release that broke the site details page → Plausible

“Umami's less-than-stellar development performance (e.g. breaking the site details page for a few days recently)”

What pushes people away from Umami

The most-reported open problems, worst severity first. Each links to the item with its source.

Fresh install fails at prisma migration with missing BIN_TO_UUID function · Self-hosting & upgrades · Blocks work · 6 people

“I tried to go back to V2.17 and I have the same problem”

Heroku build fails at check-db because the Prisma query ignores SSL · Self-hosting & upgrades · Blocks work · 2 people

“When deploying umami 3.0.0 to Heroku, the build fails at the check-db step even though the database connection works”

Website listing omits team-owned websites · Integrations · Blocks work · 2 people

“A user who belongs to a team as "Team member" or "View only" can read that team's websites, but never sees them in the website”

Annotations appear one day before the selected date · Reporting & analytics · Blocks work

“the annotation was set to the 4th of september instead of the 5th”

Session duration counts single long page views as bounces · Reporting & analytics · Annoyance · 3 people

“most of these tools will count that as a bounce, as there is no two hits to calculate the delta between”

See all 28 themes for Umami

Other product analytics tools on Friction, and what their users struggle with

Switching trades one set of problems for another. The same evidence, for each tool Friction covers in this category:

PostHog

24 reports · 77 source threads · most-discussed area: Reporting & analytics

Umami vs PostHog: side by side · PostHog alternatives

Matomo

19 reports · 69 source threads · most-discussed area: Reporting & analytics

Umami vs Matomo: side by side · Matomo alternatives

Counts and reports reflect people who post in public (developers and technical buyers are over-represented). A tool with fewer reports is not a better tool; it may only be discussed less. How the data is built.